Our distribution office will email tracking details to you as soon as your order has been dispatched. We advise customers to see our t’s and c’s for more information. Should they be unable to deliver after a reasonable number of arrangements, the goods will be returned to our warehouse. What if I am not home when delivery occurs?Ĭielo third party service providers will make a reasonable number of delivery arrangements with customers to ensure that delivery is completed. There may occasionally be a remote or high-risk area that may not be serviced by our couriers, but in these isolated cases, we will contact the customer to make alternative arrangements before the order is dispatched. We deliver to all cities and towns within the South-African borders. R1200 maximum total delivery for order to areas outside of these main centres - including surcharge.

R250 surcharge is automatically added to all deliveries outside of these main centres.R950 per order is the maximum cap for all deliveries to main centres (Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth, East London, Nelspruit and George).To ensure the most value delivery fee, each product has a specific delivery fee which can be viewed in your Shopping Cart before checkout. 7-14 Days for a combination of furniture and non-furniture ordersĬielo Deliveries are done by reliable, contracted third-party transporters with a national delivery network.5-7 Days for non-furniture orders (e.g bedding, rugs and décor).As soon as you purchase any Cielo product the delivery process begins! All deliveries will occur on weekdays during normal business hours (public holidays excluded).ĭelivery timeframes depend on the items you purchase:

3d art wall